Effective date: April 22, 2026
Kashtek ("we", "us", "our") operates the website kashtek.ca. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
Information you provide
When you contact us by email or engage our services, we may collect:
- Your name and contact details (email address, phone number)
- Your business name and address
- Project details and correspondence
- Billing and payment information
Information collected automatically
When you visit our website, we use Google Analytics to collect:
- Pages visited and time spent on each page
- Referring website or source
- Browser type and device information
- Approximate geographic location (city/region level)
- IP address (anonymized by Google Analytics)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send invoices and process payments
- Understand how visitors use our website so we can improve it
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and Tracking
Our website uses cookies set by Google Analytics to understand site traffic and usage patterns. These cookies do not identify you personally. You can disable cookies in your browser settings at any time, though this may affect your experience on some websites.
Payment Information and Security
We currently accept payments through Wise (bank transfer) and Interac e-Transfer. All payments are processed securely through these providers. We do not store your banking or payment details. When we add credit card payments in the future, all card transactions will be handled by a PCI DSS-compliant payment processor — we will never store or have access to your card information.
Data Retention
We retain client information for the duration of our working relationship and for a reasonable period afterward to comply with legal, tax, and accounting requirements. You may request deletion of your personal information at any time by contacting us.
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics — website traffic analysis (Google Privacy Policy)
- Wise — payment processing (Wise Privacy Policy)
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing at any time
Contact
If you have questions about this privacy policy or want to exercise any of your rights, please contact us:
Kashtek
702-285 E 10th Ave
Vancouver, BC, Canada
info.kashtek@gmail.com
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.